DreamHost Web Hosting: Abuse Center
Section: Spam & UBE
Section: Copyright Infringement
Section: Trademark Infringement
Section: Cracking, Intrusion & DOS
Section: Fraud, Phishing & 419 Scams
Section: Libel & Defamation
Section: Child Pornography
Trademark Infringement

Trademarks are a legal construct that protects the right of an organization to use a distinctive sign, name, etc. to identify its products and services to customers. The idea behind this is to prevent confusion within the marketplace between one product and another or dilution of that particular trademark. Trademarks usually govern the use of names of products or services, but are also sometimes associated with phrases, logos, symbols, etc.

In operating a site hosted with DreamHost, you must ensure that you are not infringing upon anyone's trademark.

Note: This page is mostly of help to current DreamHost customers. If you believe that a DreamHost customer has infringed upon your trademark, feel free to skip here.
Our rules
We do not allow our customers to engage in trademark infringement. That does not mean that you can't use trademarked terms at all, but rather that you cannot use them in a manner that could reasonably confuse the marketplace. Nominative use of trademarked terms - such as for criticism or analysis - is generally protected under the First Amendment of the US Constitution.
Termination
Trademark law is rather complicated - moreso than copyright law - and we at DreamHost are unable to give prior approval to or otherwise pre-judge whether or not your own intended purpose would be considered legal under the law. We handle each complaint on a case-by-case basis in cooperation with our own legal counsel and do reserve the right to disable any site/account if we have reason to believe that infringement is indeed occurring. Clear cases of willful infringement - such as that associated with fraudulent phishing sites - will result in immediate disablement.

As such, if you plan to use a trademark in a manner that you believe may not be approved of by the trademark holder, we highly recommend that you seek the guidance of qualified intellectual property counsel before proceeding.
Common questions & misunderstandings
There are a number of frequently asked questions we receive about our polices as they apply to trademark use, some of which reflect common misunderstandings both about trademark law and our policies in particular. They are as follows:
"It didn't have a trademark symbol."
While the trademark symbol (either "™" or "®", depending on whether the trademark is registered) is often placed next to trademarked items, it is not required nor necessary in order to enforce the trademark. Its absence should not be seen as a sign that a trademark is not valid or registered.
"I am just commenting on their product/service."
Generally speaking, the use of a trademark in the description of, criticism of and/or analysis of an organization, product or service is protected as trademark fair use. What constitutes fair use under trademark law is somewhat complicated, however, so we must reiterate that if you have any confusion as to whether or not your own intended use is legally protected you should consult with a qualified intellectual property attorney.
"What is the difference between copyright and trademark?"
Copyright and trademark law are quite different, though they are often confused.

Copyright law governs the distribution rights of creative works, generally restricting their use to the copyright holder (except those uses which fall under fair use doctrine). Copyright law is designed to ensure that the creator of a work is able to decide under what terms it is distributed. Trademark law, in contrast, governs the use of words, symbols, phrases, etc. which pertain to the identity of an organization, product or service. Trademark law is designed to ensure that confusion and/or the dilution of a brand does not occur.

As an example, the contents of a book - any prose or pictures contained within it - would be protected under copyright law. The title of the book or the name of the book store you purchased it in would be protected under trademark law.
Reporting trademark infringement to DreamHost
If you believe that your trademark is being infringed upon by a DreamHost customer, you may contact us and let us know. We have often seen trademark complaints used as a cudgel to silence valid and legally protected criticism, however, so we do ask that you please read the following before submitting your complaint.
"Okay, so where do I send my trademark infringement complaint?"
If you believe that trademark infringement is occurring in conjunction with a DreamHost hosted site, we ask that you contact us and let us know. We do ask that you provide us with any applicable trademark registration numbers, as well as a reasonable explanation of where the infringing usage can be found and why you believe it constitutes trademark infringement (and does not fall under trademark fair use doctrine). Except in the most egregious of cases - such as fraudulent phishing sites that make use of the name and logo of a bank - we will likely run whatever you send us by our own legal staff for review before taking action.

You may send your complaint to the following email address:

     abuse(at)dreamhost(dot)com

Please include your complaint within the text of the message - not as an attachment.