
Trademarks are a legal construct that protects the right of an organization to use a distinctive sign, name, etc. to identify its products and services to customers. The idea behind this is to prevent confusion within the marketplace between one product and another or dilution of that particular trademark. Trademarks usually govern the use of names of products or services, but are also sometimes associated with phrases, logos, symbols, etc.
In operating a site hosted with DreamHost, you must ensure that you are not infringing upon anyone's trademark.
Note: This page is mostly of help to current DreamHost customers. If you believe that a DreamHost customer has infringed upon your trademark, feel free to skip here.
- Our rules
- Termination
- Common questions & misunderstandings
- Reporting trademark infringement to DreamHost
Our rules
We do not allow our customers to engage in trademark infringement. That does not mean that you can't use trademarked terms at all,
but rather that you cannot use them in a manner that could reasonably confuse the marketplace. Nominative use of trademarked terms -
such as for criticism or analysis - is generally protected under the First Amendment of the US Constitution.
Termination
Trademark law is rather complicated - moreso than copyright law - and we at DreamHost are unable to give prior approval
to or otherwise pre-judge whether or not your own intended purpose would be considered legal under the law. We handle each complaint on a
case-by-case basis in cooperation with our own legal counsel and do reserve the right to disable any site/account if we have reason to
believe that infringement is indeed occurring. Clear cases of willful infringement - such as that associated with fraudulent phishing sites -
will result in immediate disablement.As such, if you plan to use a trademark in a manner that you believe may not be approved of by the trademark holder, we highly recommend that you seek the guidance of qualified intellectual property counsel before proceeding.
Common questions & misunderstandings
There are a number of frequently asked questions we receive about our polices as they apply to trademark use, some of which reflect common
misunderstandings both about trademark law and our policies in particular. They are as follows:
"It didn't have a trademark symbol."
While the trademark symbol (either "™" or "®", depending on whether the trademark is registered) is often placed next to trademarked
items, it is not required nor necessary in order to enforce the trademark. Its absence should not be seen as a sign that a trademark is
not valid or registered.
"I am just commenting on their product/service."
Generally speaking, the use of a trademark in the description of, criticism of and/or analysis of an organization, product or service is protected as
trademark fair use. What constitutes fair use under trademark law is somewhat complicated, however, so we must reiterate that if you have any confusion
as to whether or not your own intended use is legally protected you should consult with a qualified intellectual property attorney.
"What is the difference between copyright and trademark?"
Copyright and trademark law are quite different, though they are often confused.Copyright law governs the distribution rights of creative works, generally restricting their use to the copyright holder (except those uses which fall under fair use doctrine). Copyright law is designed to ensure that the creator of a work is able to decide under what terms it is distributed. Trademark law, in contrast, governs the use of words, symbols, phrases, etc. which pertain to the identity of an organization, product or service. Trademark law is designed to ensure that confusion and/or the dilution of a brand does not occur.
As an example, the contents of a book - any prose or pictures contained within it - would be protected under copyright law. The title of the book or the name of the book store you purchased it in would be protected under trademark law.
Reporting trademark infringement to DreamHost
If you believe that your trademark is being infringed upon by a DreamHost customer, you may contact us and let us know. We have
often seen trademark complaints used as a cudgel to silence valid and legally protected criticism, however, so we do ask that
you please read the following before submitting your complaint.
"I'm just reporting this as trademark infringement to silence a critic."
As mentioned above, we receive a fair number of trademark complaints that are clearly intended to silence a critic who is
engaging in Constitutionally-protected free speech. In absence of a cogent explanation as to how the use of a trademark
in such cases violates trademark law (referencing any supporting case law), it is very unlikely that we would act to remove
such a site from our service.One common example that we receive complaints about are "companysucks.com" type sites, created with the intent to speak out against perceived shoddy products or services from a given company. Typically, the use of trademarks in such domain names is protected under fair use (cite: Taubman Co. v Webfeats, Sixth Circuit Court of Appeals).
In short, you just have to get used to people disagreeing with you publicly and vocally. As long as they aren't engaging in libel, this sort of speech is legally protected. If it's any comfort, DreamHost has spawned a couple of similar sites. It's just part of doing business.
"The infringement I've seen is within a domain registration."
DreamHost is a domain registrar as well as a web host. If the infringement you have identified is in the form of a domain registered
by DreamHost, you will need to file a formal UDRP (Uniform Domain-Name Dispute-Resolution
Policy) complaint with ICANN. It is not necessary to send us a complaint directly.
"Okay, so where do I send my trademark infringement complaint?"
If you believe that trademark infringement is occurring in conjunction with a DreamHost hosted site, we ask that you contact us and let us know.
We do ask that you provide us with any applicable trademark registration numbers, as well as a reasonable explanation of where the infringing usage
can be found and why you believe it constitutes trademark infringement (and does not fall under trademark fair use doctrine). Except in the most
egregious of cases - such as fraudulent phishing sites that make use of the name and logo of a bank - we will likely run whatever you send us by
our own legal staff for review before taking action.You may send your complaint to the following email address:
abuse(at)dreamhost(dot)com
Please include your complaint within the text of the message - not as an attachment.
